Heating Oil Terms and Definitions

1218 Chestnut Street Suite, 1003
Philadelphia, PA 19107
phone 215-413-2122  fax 215-413-2140

email:  ecapstaff@theenergy.coop


Automatic Delivery - Members choosing the automatic delivery option are not responsible for monitoring their tank or notifying the supplier when they are low. Heating oil deliveries will be made according to a schedule set by the supplier. Your supplier is responsible for making timely deliveries based on the size of your home, the size of your oil tank, your estimated consumption and the day-to-day weather conditions. You must call to schedule your first two deliveries so that the supplier can get a sense of how much you use. 

Will-Call Delivery – Some members want to monitor their own consumption and schedule their deliveries accordingly. You must  notify the supplier 48 hours  before you need a delivery. Members are urged to order their oil when the gauge reads no less than ¼ of a tank. Suppliers are not responsible for “run-outs” resulting from members who fail to give the required two-day notice. Energy Cooperative Suppliers will attempt to make deliveries as soon as possible after a will-call delivery is requested.
 

Pricing and Payment Options - See supplier's page for availability

Billing Plan – Upon credit approval from a Cooperative Supplier, you may take 10 to 15 days to pay for their oil delivery (length of time depends on supplier).

Budget Plan – Upon credit approval from a Cooperative Supplier, you may enter into a budget plan each spring for the following heating season. This payment option allows members to make monthly payments throughout the year, avoiding high oil delivery bills in the winter. The Co-op Supplier will estimate your annual consumption and a price for the upcoming year. Once a total dollar amount has been estimated for all of your anticipated consumption, the supplier will divide that into equal monthly payments. Budgets run for 10, 11 or 12 months, again depending on the supplier. Members are responsible for keeping their budget plans current. Members that do not make their monthly budget payments may be removed from automatic delivery status.

COD (Cash On Delivery) – Some members choose to pay for their deliveries as they receive them. You must be home when a delivery is made and pay cash for that delivery. Most Energy Cooperative Suppliers will not accept personal checks for COD deliveries.   If you do not have payment at the time of the delivery, the delivery will not be made.

Floating Daily Rate – The Energy Cooperative works with heating oil suppliers on behalf of our members in order to provide the highest quality services at the lowest possible prices. The Energy Cooperative negotiates a floating daily rate that is a fixed margin above daily wholesale price.   This means that our suppliers have no incentive to deliver oil when wholesale prices climb; they are earning the same profit margin in August that they earn in February.

Fixed Price – Some Energy Cooperative suppliers offer members a fixed price plan.  Under this plan, the price you pay for oil is fixed throughout the heating season - it never goes up or down.  Fixed price plans are good for people who need to know how much their oil is going to cost throughout the season. 

Pre-Purchase – Some Energy Cooperative suppliers offer members a pre-purchase plan.  Under this plan, you pay for oil now at a fixed, usually low, rate.  Most suppliers require  a minimum purchase of 500 gallons and that you be on automatic delivery.

Cap Price – Some Energy Cooperative suppliers offer members a cap price plan.  Under this plan, you pay the floating daily rate for oil but you are guaranteed that the the price you pay never exceeds a "cap" rate.   Cap price plans are good for people who want to guard against price spikes.

Service Contact – Your  heating  system requires periodic and preventative maintenance in order to avoid problems. A service contract provides the annual preventative maintenance for your oil heating system, along with coverage of most replacement parts and the labor involved in replacing those parts should a problem occur during the winter. Prices for a service contract range from $100 to $339 per year, but this is a relative bargain. The annual preventative maintenance by itself costs $50 to $75, and the hourly wage for an oil heat serviceperson can be $40 or more (that’s without any parts). The Energy Cooperative suggests that all members seriously consider purchasing a service contract for their comfort, safety and peace of mind.