In Your Words- 

What you love about your Co-op membership:

"The fact that ECAP has succeeded where so many others have faltered."

“Your renewable energy efforts. Your newsletter is excellent.”

"I love that you provide a reduced cost to join the Co-op for those of us who are struggling financially - thank you."

"Trouble-free service."

"Website is very informative.  Keep up the good work."

"When I phone you with a question, I get to talk to a live person, who is listening!"

"I like the way you have been able to negotiate reasonable prices during unstable times.  Keep up the good work!"

"Great newsletter.  Pleased that the Wind Power alternative is being offered."

"I love everything thus far that you have done for me. The oil program has been a Blessing."

"Great rates.  Flexible choices."

"Reduced costs and newsletters.  Prompt, courteous, educated Customer Service Reps!"

"Your use of wind and solar energy, and your dedication to their further development."

"Excellent always."

"Your excellence in always keeping your customers informed."

"Keeping consumer prices down."

"Saving money & your friendliness."

"The Co-op concept, its mission, its dedication, its expertise."

"You are one of the few groups in which energy conservation concerns leading to alternative sources (e.g. windmills, solar) are still taken seriously."

"The Co-op aspect...The conservation/green/

community-building values."
 

"Thank you so much for all your help. I'll put you in my will" (note to Bethany Engel, Member Services Associate, 2001).

“The Energy Cooperative is a ‘grass-roots’ organization that is truly helping people save money on an essential expenditure. Keep up the great work.”

“I don’t have to shop around for the best utility prices each year; the Cooperative does it for me.”

“I do not have to worry about prices. I know I will be getting the best price available.”

“All the information is spelled out in plain English, very easy to understand.”

“Good prices, friendly service, 100% renewable energy, oil service.”

“Staying competitive and staying in the game while other suppliers have cut their losses and left town.”

“Being fortunate enough to be part of a cooperative that adheres to its mission statement and is proactive in its conservation recruitment efforts.”

“Your 'simple to understand' explanations of the effects of supply and demand issues on energy prices.”

"Being part of an energy cooperative that helps to conserve energy, reduce pollution and draw on renewable resources.”

“Thank you for helping to keep costs down. We use the extra savings towards the kids’ activities.”

“You are doing a great job for older members. I have seen a significant decrease in my energy bills. Please keep up the good work. Thank you.”
 

1218 Chestnut Street, Suite 1003
Philadelphia, PA 19107
toll free 800-223-5783
phone 215-413-2122    fax 215-413-2140

 ecapstaff@theenergy.coop